About Flood Restoration Services
When flooding strikes, every minute counts. At Prime Facility Services, we provide 24/7 emergency flood restoration to protect your property, minimise long-term damage, and restore your home or business to its pre-flood condition.
Our certified technicians use advanced drying, cleaning, and sanitisation equipment to handle everything from burst pipes to storm damage—anywhere in New Zealand.
Our Flood Restoration Process
Emergency Assessment
Our technicians quickly assess the source of flooding, the extent of water damage, and any immediate safety risks. This allows us to create a clear action plan and prioritise urgent areas to minimise long-term impact.
Water Extraction
Using high-powered pumps and vacuums, we remove standing water quickly and efficiently. Rapid extraction is essential to stop further structural damage and reduce the spread of mould and bacteria.
Drying & Dehumidification
We deploy industrial-grade drying systems and dehumidifiers to remove hidden moisture from walls, floors, and air. This step prevents warping, mould growth, and long-term structural issues.
Cleaning & Sanitisation
Once the area is dry, we thoroughly clean and sanitise surfaces to remove contaminants, odours, and harmful bacteria. This ensures a safe and healthy environment for your family or staff.
Restoration & Repairs
Finally, we restore your property to its pre-flood condition, which may include structural repairs, repainting, or replacing damaged materials. Our goal is to make your space fully functional and comfortable again.
Why Choose Prime Facility Services?
Flood damage requires speed, expertise, and precision. Our nationwide network ensures fast response times, and our certified restoration technicians follow industry-leading processes to restore your property safely and thoroughly.
- Nationwide emergency response available 24/7
- Rapid water extraction and drying
- Assistance with insurance claims and documentation
- Fully trained and certified restoration specialists
- Residential, commercial, and industrial service
- Mould prevention and sanitisation
With Prime Facility Services, you’ll get more than just flood recovery—you’ll get a partner that ensures your property, safety, and peace of mind are fully restored.
Frequently asked questions
How quickly can you respond to a flood emergency?
We offer 24/7 nationwide response and aim to be on-site as quickly as possible to reduce damage and start recovery immediately.
Will flood restoration prevent mould?
Yes—our drying and dehumidification process is designed to eliminate excess moisture, significantly reducing the risk of mould growth.
Can you help with insurance claims?
Absolutely. We provide detailed reports, photos, and documentation to support your insurance claim and make the process easier.
What types of properties do you service?
We handle residential, commercial, and industrial flood damage—from small homes to large facilities.